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PRIVACY POLICY

Privacy Policy

Last updated

December 10, 2025

This Privacy Policy explains how Savari FZ-LLC (“Savari”, “we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our website, platform, and services (“Service”).
By accessing or using Savari, you agree to the practices described in this Policy.

1. Who We Are

Savari FZ-LLC
Registered in Dubai, United Arab Emirates
Office Address: 2911 Julpher Tower, Ras Al Khaimah, UAE
Contact: hello@savari.io

Savari provides a cloud-based CRM and fleet-management system designed for transport operators.

2. Information We Collect

We collect the following types of information to operate our Service effectively.

2.1 Information You Provide

  • Account details (name, email, phone number, password)

  • Business information (company name, departments, staff profiles)

  • Bookings data (passenger details, routes, pickup points, pricing)

  • Fleet information (vehicles, schedules, maintenance data)

  • Uploaded documents or images

  • Messages and communication through the platform

2.2 Automatically Collected Information

  • Device information (browser, OS, IP address)

  • Usage data (page views, features used, logs)

  • Timezone and language settings

  • Cookies and similar tracking technologies

2.3 Payment Information

Savari does not store full payment card details.
Billing is handled securely by third-party payment processors.

3. How We Use Your Information

We use personal and operational data for the following purposes:

  • To create and manage user accounts

  • To provide CRM, booking, and fleet-management features

  • To send system alerts, notifications, and messages

  • To improve platform performance and develop new features

  • To detect security issues and prevent fraud

  • To provide customer support

  • To comply with UAE laws and regulations

We do not sell or rent user data.

4. Legal Basis for Processing

Where applicable, we process your data under:

  • Contractual necessity – to provide our platform

  • Legitimate interests – to improve security and performance

  • Consent – where required (e.g., marketing opt-ins)

  • Legal obligations – compliance with UAE regulations

5. How Your Data Is Stored & Protected

We use industry-standard practices to safeguard information, including:

  • Encrypted data transmission (HTTPS/TLS)

  • Secure server infrastructure

  • Access controls and authentication

  • Regular security assessments

5.1 Data Loss Disclaimer

While we take precautions, Savari is not responsible for data loss.
Customers must maintain their own backups for critical data.

6. How Long We Keep Your Data

We retain data only as long as necessary for:

  • Providing the Service

  • Legal and regulatory compliance

  • Security and auditing requirements

When data is no longer needed, it is securely deleted.

7. Sharing of Information

We may share data with:

7.1 Service Providers

Trusted third-party vendors who assist with:

  • Hosting

  • Payments

  • Email delivery

  • Analytics

  • Security

These parties are contractually obligated to protect your data.

7.2 Legal Requirements

We may disclose information when required to:

  • Comply with UAE law

  • Respond to lawful requests from authorities

  • Protect our rights, safety, and property

We do not sell personal data to any third party.

8. International Data Transfers

Depending on server locations or external service providers, your data may be stored or processed outside the UAE.
Where this occurs, we ensure that appropriate safeguards are in place.

9. Your Rights

You may request to:

  • Access your data

  • Correct inaccurate information

  • Delete your data (subject to legal requirements)

  • Restrict processing

  • Receive a copy of your data (data portability)

Requests can be made at: hello@savari.io

Account deletions may result in permanent loss of data.

10. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Improve performance

  • Analyse usage patterns

You may disable cookies in your browser, but some features may not work properly.

11. Children’s Privacy

Savari is not intended for individuals under 18.
We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically.
When changes are made, we will update the “Last Updated” date at the top of the page.

Continued use of the Service indicates acceptance of the updated Policy.

13. Contact Us

For any questions about this Privacy Policy:

Savari FZ-LLC
Email: hello@savari.io